New Payments Platform Mobile Banking App

Client Name

Heritage Bank

Project Dates

2018 - 2019

Heritage Bank wanted to improve customer retention and engagement by adding New Payments Platform (NPP) capability to their mobile banking app. NPP enables customers to send and receive money by email address or phone number.

Our Approach

4impact delivered the NPP enhancements as native Android and iOS modules. The project ran through the second half of 2018. The project was delivered on schedule and budget, and led to a successful launch of NPP in early 2019.

Project Outcome

Since then 4impact has continued to support the NPP product with an enhancements and upgrades capability.

In the first five months of 2019, close to 5,000 Heritage customers signed up for NPP. The app has processed more than 270,000 transactions and more than $150 million in transactions.